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Popular Training Programs


Included With Our Services

Dr. Lillie Ann Piosalan's Seminars

Anytime, Anywhere, Anything... From A to Z... All programs are customized to your needs!

TIME FOR PRESENTATION OF TOPICS: 15 MINUTES TO EIGHT (8) HOURS+; DEPENDING ON YOUR OBJECTIVES, TIME FRAME, AND BUDGET!

Our Most Popular Topics

Adult Learning Strategies

Learn the intricacies of the adult learner's brain and styles of learning. Any trainer, supervisor, or manager could uncover reasons why new trainees or employees can or cannot learn new things. Learn on-the-job training techniques to enhance your training programs.

Dr. Piosalan wrote an article in Personnel Journal where she shares some of her training tips.

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ALOHA Customer Service

Acknowledge
Look, Listen, Learn, and Lead
Overcome Obstacles and Offer Options
Help and Have Fun
Any Other Assistance?

Art of Persuasion

Would you like to learn how to persuade people so they do or think what you want them to do or think? First, you need to identify what type of person they are. Next, you need to select your communication style that will "pace" with your interlocutor(s).

Assertiveness Training

What is your behavioral communication style? Passive? Aggressive? Assertive? Non-Assertive/Passive? After the age of 13, can you change your most natural psychological characteristics? Find out more details about your natural self and techniques to help you become more assertive.

Body Language/Non-verbal Communications

Dr. Piosalan wrote a best seller NO-NONSENSE NONVERBAL COMMUNICATIONS. This fun workbook can be read in one sitting. Readers have claimed that they cannot put the book down because they want to learn more and more.

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Become a Change Master

Change is not an event, it's a cyclical process. Once you think you have mastered a "change", it happens again to keep you moving outside your comfort zone. Change is uncomfortable because it is unfamiliar. Bottom line: prioritize to survive!

Product Knowledge, Sales, and Cross-selling (and really Closing Sales!)

Once you have product knowledge, then you can sell or cross-sell. We can introduce natural sales paths for any industry because we utilize the same framework. Happy customers have their needs fulfilled.

English Language Skills

Whether English is your first language or not, Dr. Piosalan has worked in the field of English as a Second Language (ESL) since she received her master's degree in ESL. She has served as an "expert" for the Hawaii Creole Language (also know as "Pidgin English" in Hawaii).

Dealing with Difficult People
Dealing Effectively with Other Team Members

Learn the secrets to dealing with difficult people in your life — whether it be your boss, significant other, co-workers, or family members. You are tired of hearing complaints and whining, aren't you? Would you rather learn powerful communication techniques or just retreat from whiners?

Topics covered:

Testimonials from Kamehameha Schools (May 2007):

“I enjoyed the reviews of each personality style — it helped to make clearer WHY my boss and I don't always see eye to eye’.”

“The best part of the workshop was the dynamic and charismatic speaker. She gave practical advice, real life situations, and used personal examples!”

EXECUTIVE COACHING

Are you tired of hearing complaints and putting out fires?
Are your staff members happy to be at work?
Do you want to improve your communications with your managers and employees so you can relate better?

If "yes", do you have all day to sit in a training session to learn one new thing?

We now bring our training sessions and management consultation to you at your office when you want it! No time wasted traveling. No parking headaches. It's convenient, completely private, and confidential.

Financial Institution Training

Whether you want to learn more about robbery and security procedures or cross-selling your products and services, Dr. Piosalan has worked with credit unions, commercials banks, savings and loans, and insurance companies for over 20 years and she can help organizations make a difference!

Popular Training Topics: Planning:

Improving Productivity

Key Topics:

Effective Interview Techniques

Whether you are a seasoned interviewer or a first-time interviewer, learn the secrets to effective interviewing techniques. Whether you are an interviewer or interviewee, identify your own "IQ" or "Interviewing Quotient". Dr. Piosalan has been interviewing people for over 25 years and is currently a "Professional Interviewer for Hire". Discover what types of questions are illegal to ask in an interview and how you still can gather the same information using legal techniques. Discover professional tips from a professional interviewer regarding:

Managing Crisis

Be more confident in handling critical situations. This presentation will help you understand the dynamics of the different ways people react to crisis and how you can be most effective in a crisis.

Projecting Professional Image

Projecting a Professional Image is more than just "Dressing for Success". Your non-verbal signals, tone of voice and selection of words all contribute to the image you project to others. Discover how your (IQ) Image Quotient is determined.

Bottom Line: If you look and sound competent, people assume you to be so.

Quality Customer Service

Dr. Piosalan serves as an external organizational development consultant to help organizations achieve their sales and growth goals by coaching employees so they can provide excellent customer service.

Time Management

Getting everything done is not a matter of having enough time; instead, it is a matter of scheduling your time to maximize your result.

Key Topics:

Voice Training

If you have an unpleasant tone of voice, you can private voice lessons. Learn secrets to make yourself sound credible so people will take you seriously.